Frequently Asked Questions

A Reliez‑vous book is an online memory book composed by several people together.

This is all at once:

• the project of an organizer, who invites contributors to share posts,
• the collection of shared posts of all contributors,
• one or more printings of the layout of the posts.

Follow these steps:

• In the banner, click on “Get started”.
• Sign up for an account on Reliez‑vous.
• Let yourself be guided by the creation steps.

As the organizer, follow these steps:

• In the menu, click on “Album”.
• Click on “Invite”.
• Click (below the message) on “Copy message”.
• In the messaging application for the channel of your choice (email, SMS, Messenger, Skype, WhatsApp, etc.), paste the message, customize it optionally and send it to contributors.

To become a book contributor, you must receive a message from the book organizer inviting you to contribute.

Follow these steps:

• In the message from the organizer, click on the invitation link.
  The invitation link corresponds to a URL of this form:
  https://www.reliez-vous.fr?invitation=0re1li2ez33vo4us55aux66au7tr8es9
• Click on “Join”.
• Define your signature, which will accompany your posts.
• Optionally, sign up for an account on Reliez‑vous.
• Add your first post.

When adding your first post, you are offered to sign up for an account on Reliez‑vous or to remain a “temporary contributor”.

If you create an account, you can later log in to Reliez‑vous to edit your posts. If you remain a temporary contributor, you will not be able to.

Follow these steps:

• In the menu, click on “Album”.
• If you are the organizer, click on “Contribute”.
• If you are a contributor, click on “Start contributing” or “Keep contributing”.
• Choose a question for your inspiration.
• Enter title and text.
• Optionally, add one or more images. To add an image, click on the image icon, then choose an image file. Or drag & drop an image file.
• Click (under the post) on “Save”.

Follow these steps:

• In the menu, click on “Album”.
• If you are the organizer, click on “post” or “posts”.
• If you are a contributor, click on “See all posts”, then on “See my posts”.
• On the post, click on , then on .
• Edit the post.
• Click (under the post) on “Save”.

Follow these steps:

• In the menu, click on “Album”.
• If you are the organizer, click on “post” or “posts”.
• If you are a contributor, click on “See all posts”, then on “See my posts”.
• On the post, click on , then on .
• Click on the image icon, then choose an image file. Or drag & drop an image file.
• Click (under the post) on “Save”.

You can add a maximum of 5 images per post. If you want to add more images, you can add more posts.

Follow these steps:

• In the menu, click on “Album”.
• If you are the organizer, click on “post” or “posts”.
• If you are a contributor, click on “See all posts”, then on “See my posts”.
• On the post, click on , then on .
• On the image you want to remove, click on .
• Click (under the post) on “Save”.

Follow these steps:

• In the menu, click on “Album”.
• If you are the organizer, click on “post” or “posts”.
• If you are a contributor, click on “See all posts”, then on “See my posts”.
• On the post, click on , then on .
• On the image you want to edit, click on .
• Click on or to rotate left or right, then click on “Validate”.
• Click (under the post) on “Save”.

When the size of an image is too small (200 x 200 pixels for example) an alert is displayed: “Please choose a larger image. The image size is 200 x 200 pixels. It must be larger than 400 x 400 pixels.”

The size of an image, i.e. its width and height expressed in pixels, determines the largest space that can be occupied by this image when it is printed (see Image layout in the terms of service). For example, a 200 x 200 pixels image prints in a space of only 2.4 cm diagonal. Readers generally prefer more visible images!

Reliez‑vous does not provide a spell checker.

To check the spelling of a post, we suggest that you copy/paste its text into a software with a spell checker (OpenOffice for example) or into an online spell checker website (Scribens for example).

Follow these steps:

• In the menu, click on “Album”.
• If you are the organizer, click on “post” or “posts”.
• If you are a contributor, click on “See all posts”, then on “See my posts”.
• On the post, click on , then on .
• Click on “Remove post”.

Your signature is specific to each book to which you contribute.

Follow these steps:

• Beforehand, in the menu, click on “My space / My books”, then click on a book.
• If you are the organizer, click on , then on “Edit my signature”.
• If you are a contributor, click on “Edit my signature”.
• Edit your signature.
• Click (under your signature) on “Save”.

Reliez‑vous does not allow you to attach a PDF file to a post.

To retrieve the text or images from a PDF file, which you can then enter in your post, we suggest that you use a website to break down your PDF file online into its different elements (I love PDF for example).

The organizer is solely responsible for all contents of the book (see Book organization in terms of service). After book contribution deadline, the organizer agrees to check the contents and correct them if necessary.

As the organizer, follow these steps:

• Click on “post” or “posts”.
• Check all posts. Correct them if necessary.

After the book contents have been approved, the book cannot be edited.

As an organizer, you could be contacted by a contributor who does not have the necessary skills to add his own posts.

In this case, follow these steps:

• In the menu, click on “Album”.
• Click on “Help contributors”.
• In the “Contribute in place of a contributor” section, click on “Substitute for a contributor”. You will be logged out of your organizer account and logged in as a new contributor.
• Proceed as a contributor would contribute.
• In the menu, click on “My space / Log out”. You will be logged back into your organizer account.

As an organizer, you could be contacted by a temporary contributor who would like to log in again to Reliez‑vous to edit his signature or his posts.

In this case, follow these steps:

• In the menu, click on “Album”.
• Click on “Help contributors”.
• In the “Reconnect a temporary contributor” section, choose the temporary contributor.
• Copy the reconnection link.
• Send the link to contributor.

Printing consists of making a layout of the posts and ordering its printing.

The organizer can print the book when the contribution deadline is reached. Then, optionally, he can share his order with any person of his choice to allow him to view it and order it again.

The organizer can move forward or backward the contribution deadline.

As the organizer, follow these steps:

• In the menu, click on “Album”.
• Click on , then on “Edit contribution period”.
• Edit contribution deadline.
• Click on “Save”.

The contribution period must remain less than 10 weeks.

As the organizer, follow these steps:

• In the menu, click on “Album”.
• Click on “Layout”.
• Let yourself be guided by the layout steps.
• Optionally, customize the layout.
• Check the layout by scrolling through the pages.
• Click on “Order”.
• Let yourself be guided by the ordering steps.

As the organizer, follow these steps:

• Start the layout.
• Click on “Customize”.
• For the success of your customization, take the time to read our advice.

The book image can appear full-page on the cover (known as “bleed-edge” printing) if its size is large enough for the print format.

Here are the sizes required, depending on the print format:

Images sizes are expressed in pixels.

You can see the cover image size and sizes required for its full-page display.

As the organizer, follow these steps:

• Start layout customization.
• Click on the front cover.
• Click on “Understand image display”.

As the organizer, follow these steps:

• In the menu, click on “Album”.
• Click on , then click “Edit title and cover image”.
• On the image, click on .
• Choose a new image.
• Check that the new image size matches the desired size.
• Click on “Save”.

You can add blank pages after a page.

As the organizer, follow these steps:

• Start layout customization.
• Click on a page.
• In the presentation editor, click on the background of the page, then in the menu on “+”.

You can save the layout at any time and resume it later.

As the organizer, follow these steps:

• Start the layout.
• Optionally, customize the layout.
• Click on “Save”.
• To resume layout, click on “Layout”, then on “Resume”.

If you make changes to the book while the layout is saved, they will be incorporated when the layout is resumed.

Posts of contributors appear in the book, with the optional display of their signature, but not the contributors themselves.

Therefore, only contributors with visible posts will be visible through their optional signature.

Registration on Reliez‑vous for the creation of a book or contribution to a book is free. Payment is only made when ordering a printed book.

We invite you to consult our prices.

Orders payment is made on Monetico or PayPal. During your payment, you are redirected to the secure interface of Monetico or PayPal. You can make your payment with credit card or PayPal account.

Follow these steps:

• In the menu, click on “My space / My orders”.
• Click on the order.
• In the “Invoice” section, click on “See invoice”.

When your order is processed and for a period of 7 weeks, the PDF file of the printed book is available for download.

Follow these steps:

• In the menu, click on “My space / My orders”.
• Click on the order.
• In the “Download” section, click on “See book in PDF format”.
• Download the file from your Web browser.

For a period of 7 weeks, you can order the book again.

As the organizer, follow these steps:

• In the menu, click on “My space / My orders”.
• Click on the order.
• In the “Order again / For you” section, click on “Order again”.

For a period of 7 weeks, you can share your order with all contributors to allow them to view and order it, identically.

As the organizer, follow these steps:

• In the menu, click on “My space / My orders”.
• Click on the order.
• In the “Order again / For Attendees” section, in front of the order share, click on .
• Choose which order to share.

For a period of 7 weeks, you can share your order with the person of your choice to allow him to view and order it, identically.

As the organizer, follow these steps:

• In the menu, click on “My space / My orders”.
• Click on the order.
• In the “Order again / For another person” section, copy the order link.
• Send the link to the person of your choice. All that person has to do is click on the link to order the book.

If you encounter a malfunction, we will be happy to help you in order to fix it as quickly as possible. Please let us know through the Contact us page.

Your explanations are important. For example, rather than: “I can't choose an image, is this normal?”, prefer: “When I click on contribute, then as I add an image, a strange little crocodile is embedded, here is the image attached.”

We thank you in advance for your understanding.

If you are registered on Reliez‑vous, you can request the deletion of your account (see Unsubscribe in terms of service).